Film submission fee refunds
Submission fees are paid directly to the festival and cannot be refunded by FestOrbit. Follow the festival refund policy and contact the festival first.
Read Refund PolicyAdministrator-approved information
FestOrbit Help Centre
Search verified FestOrbit answers. This page does not generate or improvise policy responses. When an approved answer is unavailable, create a support ticket for a human review.
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Submission payments
Film submission fees are paid directly to the festival through its verified PayPal.Me route. FestOrbit does not receive, hold, split or release those funds.
Submission GuideFestival subscriptions
Each festival brand requires its own annual subscription. Current prices and add-ons are shown on the Festival Plans page.
Festival PlansFinding festivals
Tell me your film type, genre, duration, preferred country or region, language, and deadline window. FestOrbit will use current marketplace data to return relevant festivals.
Discover FestivalsClaiming a festival profile
Open the festival profile and choose Claim This Profile. Verify your email and provide ownership evidence for review.
Claim a ProfileFinding film professionals
Tell me the name, profession, country, city, or company you are looking for. FestOrbit will search its public professional directory.
Search TalentClaiming a professional profile
Open the professional profile and choose Claim This Profile. Approved owners can control public information and privacy choices.
Talent SearchCreate a support ticket
Use this form for account, payment, festival, filmmaker or technical questions that are not answered above.