.fo-ai-launcher,.fo-ai-shell,.fo-ai-shell *{box-sizing:border-box}.fo-ai-launcher{position:fixed;right:22px;bottom:22px;z-index:9998;border:0;border-radius:999px;background:#111;color:#fff;box-shadow:0 12px 35px rgba(0,0,0,.28);display:flex;align-items:center;gap:10px;padding:9px 16px 9px 9px;cursor:pointer}.fo-ai-launcher-mark,.fo-ai-orbit,.fo-ai-avatar{display:grid;place-items:center;flex:0 0 auto;background:#fff;border:1px solid rgba(181,130,47,.45);overflow:hidden}.fo-ai-launcher-mark,.fo-ai-orbit{width:38px;height:38px;border-radius:50%}.fo-ai-launcher-logo,.fo-ai-brand-logo,.fo-ai-avatar-logo{display:block;width:100%;height:100%;object-fit:contain}.fo-ai-launcher b{font-size:14px;white-space:nowrap}.fo-ai-shell{position:fixed;right:22px;bottom:82px;z-index:9999;width:min(455px,calc(100vw - 28px));height:min(700px,calc(100vh - 112px));min-width:0;background:#fff;border:1px solid #d6c39b;border-radius:18px;box-shadow:0 18px 60px rgba(0,0,0,.32);display:none;grid-template-rows:auto minmax(0,1fr) auto auto;overflow:hidden}.fo-ai-shell.is-open{display:grid}.fo-ai-page-shell{position:relative;right:auto;bottom:auto;z-index:auto;width:100%;height:min(720px,75vh);min-height:600px;display:grid;box-shadow:none;border-radius:14px}.fo-ai-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 15px;background:#111;color:#fff}.fo-ai-brand{display:flex;align-items:center;gap:10px;min-width:0}.fo-ai-brand>div{display:flex;flex-direction:column;min-width:0}.fo-ai-brand b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.fo-ai-brand small{opacity:.72;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.fo-ai-head-actions{display:flex;align-items:center;gap:8px;flex:0 0 auto}.fo-ai-clear{border:1px solid rgba(255,255,255,.35);background:transparent;color:#fff;border-radius:999px;padding:5px 9px;font-size:11px;cursor:pointer}.fo-ai-clear:hover{border-color:#b5822f;color:#e0aa46}.fo-ai-close{border:0;background:transparent;color:#fff;font-size:28px;line-height:1;cursor:pointer;padding:0 2px}.fo-ai-log{min-width:0;min-height:0;padding:16px;overflow:auto;background:linear-gradient(#faf8f2,#fff);scrollbar-gutter:stable}.fo-ai-message{width:100%;min-width:0;display:grid;grid-template-columns:34px minmax(0,1fr);align-items:start;gap:8px;margin:0 0 14px}.fo-ai-message.is-user{display:flex;justify-content:flex-end}.fo-ai-avatar{width:32px;height:32px;border-radius:50%;margin-top:2px}.fo-ai-message-main{min-width:0;width:100%;display:flex;flex-direction:column;align-items:flex-start}.fo-ai-message.is-user .fo-ai-message-main{width:auto;max-width:88%;align-items:flex-end}.fo-ai-bubble{max-width:100%;border-radius:14px;padding:10px 12px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:normal;line-height:1.48;background:#fff;border:1px solid #e5dcc7;color:#111}.fo-ai-message.is-user .fo-ai-bubble{background:#111;color:#fff;border-color:#111}.fo-ai-message.is-thinking .fo-ai-bubble{opacity:.65}.fo-ai-answer-cards{display:grid;grid-template-columns:minmax(0,1fr);gap:9px;width:100%;min-width:0;margin-top:9px}.fo-ai-answer-card{width:100%;min-width:0;display:grid;grid-template-columns:74px minmax(0,1fr) 18px;align-items:center;gap:11px;text-decoration:none;color:#111;background:#fff;border:1px solid #e5dcc7;border-radius:13px;padding:9px;overflow:hidden;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}.fo-ai-answer-card:hover{border-color:#b5822f;box-shadow:0 7px 20px rgba(69,49,16,.12);transform:translateY(-1px)}.fo-ai-card-media{display:block;width:74px;height:74px;border-radius:10px;overflow:hidden;background:#f1eee7;border:1px solid #eee}.fo-ai-card-media img{display:block;width:100%;height:100%;object-fit:cover}.fo-ai-card-content{min-width:0;display:flex;flex-direction:column;gap:3px;overflow:hidden}.fo-ai-card-title{font-size:14px;line-height:1.3;white-space:normal;overflow-wrap:anywhere;word-break:normal;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.fo-ai-card-subtitle{font-size:12px;color:#625c52;white-space:normal;overflow-wrap:anywhere;line-height:1.35}.fo-ai-card-description{font-size:12px;color:#333;line-height:1.38;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:3;overflow:hidden;white-space:normal}.fo-ai-why{font-size:11px;color:#8b6321;line-height:1.35;white-space:normal;overflow-wrap:anywhere}.fo-ai-card-arrow{font-size:25px;color:#b5822f;text-align:center}.fo-ai-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:9px}.fo-ai-feedback{display:flex;gap:7px;align-items:center;flex-wrap:wrap;font-size:11px;color:#666;margin-top:6px}.fo-ai-feedback button{border:0;background:#eee;border-radius:10px;padding:3px 8px;cursor:pointer}.fo-ai-suggestions{display:flex;gap:7px;overflow-x:auto;padding:9px 12px;border-top:1px solid #eee;background:#fff;min-width:0}.fo-ai-suggestions button{flex:0 0 auto;height:auto;min-height:0;border:1px solid #d6c39b;background:#fff;border-radius:999px;padding:7px 10px;cursor:pointer;font-size:12px;line-height:1.3;white-space:nowrap}.fo-ai-compose{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:12px;background:#fff;border-top:1px solid #eee}.fo-ai-compose textarea{width:100%;min-width:0;resize:none;min-height:44px;max-height:110px;border:1px solid #ccc;border-radius:10px;padding:9px;font:inherit}.fo-ai-compose button{align-self:stretch}.fo-ai-page-shell .fo-ai-suggestions{flex-wrap:wrap;overflow:visible;align-items:flex-start}.fo-ai-page-shell .fo-ai-suggestions button{white-space:normal;flex:1 1 190px;text-align:left;border-radius:10px;min-height:38px}.fo-ai-page-shell .fo-ai-log{min-height:350px}.fo-ai-help-page{padding-bottom:30px}.fo-ai-hero{margin:24px 0;display:flex;align-items:center;justify-content:space-between;gap:20px;background:#111;color:#fff;padding:28px;border-radius:20px}.fo-ai-hero h1{color:#fff;margin:.35em 0}.fo-ai-hero p{max-width:780px;margin-bottom:0}.fo-ai-private-badge{background:#b5822f;color:#111;padding:16px;border-radius:14px;display:flex;flex-direction:column;min-width:230px}.fo-ai-page-grid{display:grid;grid-template-columns:minmax(0,1fr);align-items:start;gap:22px;margin-bottom:22px}.fo-ai-page-chat{min-width:0;overflow:hidden}.fo-ai-page-chat>h2,.fo-ai-page-chat>.muted{margin-left:0}.fo-ai-prompt-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:12px 0}.fo-ai-prompt-grid button{width:100%;height:auto;min-height:44px;border:1px solid #d6c39b;background:#faf8f2;border-radius:10px;padding:10px;text-align:left;cursor:pointer;white-space:normal;line-height:1.35}.fo-ai-capabilities{min-width:0}.fo-ai-capabilities ul{columns:2;column-gap:28px}.fo-ai-capabilities ul{padding-left:20px}.fo-ai-quality-summary{display:flex;align-items:center;gap:20px;flex-wrap:wrap;margin:20px 0}.fo-ai-score{margin-left:auto;display:flex;flex-direction:column;text-align:center}.fo-ai-score strong{font-size:36px;color:#b5822f}.fo-ai-recommendation-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.fo-ai-recommendation-card{display:grid;grid-template-columns:130px minmax(0,1fr);gap:16px}.fo-ai-recommendation-card img{width:130px;height:130px;object-fit:cover;border-radius:12px;background:#eee}.fo-ticket-thread{display:grid;gap:12px}.fo-ticket-reply{padding:14px;border-radius:12px;background:#f6f3eb;border-left:4px solid #aaa;margin-bottom:12px}.fo-ticket-reply.is-admin{border-left-color:#b5822f;background:#fff8e8}.fo-ticket-reply.is-internal{border-left-color:#333;background:#eee}.fo-ticket-reply p{white-space:pre-wrap}.fo-ai-transcript-line{border-bottom:1px solid #eee;padding:7px 0}.fo-ai-transcript-line p{margin:.25em 0}.fo-ai-admin .admin-accordion-body>.grid-3>.card{margin:0}.nav-ai-link{font-weight:700;color:#b5822f!important}.fo-ai-discovery-strip{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:16px 0;padding:14px 16px;border:1px solid #d6c39b;border-radius:14px;background:#fff8e8}.fo-ai-discovery-strip div{display:flex;flex-direction:column}.fo-ai-discovery-strip form{display:flex;gap:8px;flex:1;max-width:620px}.fo-ai-discovery-strip input{flex:1;min-width:0;border:1px solid #ccc;border-radius:9px;padding:9px}.fo-ai-scan-findings{max-height:300px;overflow:auto;min-width:340px;padding:8px 0}.fo-ai-scan-findings p{margin:0;padding:7px 0;border-bottom:1px solid #eee;font-size:12px;line-height:1.4}.fo-ai-scan-findings p:last-child{border-bottom:0}
@media(max-width:980px){.fo-ai-capabilities ul{columns:1}.fo-ai-capabilities{order:2}.fo-ai-page-shell{height:680px}.fo-ai-recommendation-grid{grid-template-columns:1fr}}
@media(max-width:800px){.fo-ai-hero{align-items:flex-start;flex-direction:column}.fo-ai-private-badge{min-width:0;width:100%}.fo-ai-prompt-grid{grid-template-columns:1fr}.fo-ai-recommendation-card{grid-template-columns:90px minmax(0,1fr)}.fo-ai-recommendation-card img{width:90px;height:90px}.fo-ai-launcher b{display:none}.fo-ai-launcher{padding:7px;right:12px;bottom:12px}.fo-ai-shell{right:7px;bottom:68px;width:calc(100vw - 14px);height:calc(100vh - 82px)}.fo-ai-page-shell{height:680px;min-height:560px}.fo-ai-discovery-strip{align-items:stretch;flex-direction:column}.fo-ai-discovery-strip form{max-width:none;flex-direction:column}}
@media(max-width:520px){.fo-ai-compose{grid-template-columns:minmax(0,1fr) 58px}.fo-ai-compose button{min-width:0;padding-left:6px;padding-right:6px}.fo-ai-log{padding:12px}.fo-ai-message{grid-template-columns:29px minmax(0,1fr);gap:6px}.fo-ai-avatar{width:28px;height:28px}.fo-ai-answer-card{grid-template-columns:58px minmax(0,1fr) 12px;gap:8px;padding:8px}.fo-ai-card-media{width:58px;height:58px}.fo-ai-card-description{display:none}.fo-ai-card-title{font-size:13px}.fo-ai-page-shell .fo-ai-suggestions button{flex-basis:100%}.fo-ai-compose{padding:9px}.fo-ai-head{padding:11px 12px}.fo-ai-brand small{font-size:10px}}
@media print{.fo-ai-launcher{display:none!important}.fo-ai-page-grid{display:block}.fo-ai-page-shell{height:auto;min-height:0}.fo-ai-log{overflow:visible;max-height:none}.fo-ai-suggestions,.fo-ai-compose,.fo-ai-head-actions{display:none}.fo-ai-answer-card{break-inside:avoid}.fo-ai-capabilities{margin-top:18px}}
.fo-ai-match-tier{display:inline-flex;align-self:flex-start;margin-bottom:2px;padding:3px 7px;border-radius:999px;font-size:10px;font-weight:800;letter-spacing:.02em;background:#eef7ef;color:#176b37;border:1px solid #bfe0c8}
.fo-ai-match-tier.is-possible{background:#fff7e5;color:#855b12;border-color:#ead09a}
.fo-ai-match-tier.is-related{background:#f1f2f4;color:#555d68;border-color:#d8dbe0}
.fo-ai-query-coverage .grid-3>div{padding:14px;border:1px solid #ece4d5;border-radius:14px;background:#fffaf0}
.fo-ai-query-coverage .grid-3 p{font-size:1.35rem;font-weight:800;margin:.35rem 0 0}

/* FestOrbit Query Intelligence v2.0 admin backfill controls */
.fo-ai-index-all{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:14px;padding:14px;border:1px solid #eadfce;border-radius:14px;background:#fffaf1}
.fo-ai-index-all p{flex:1 1 360px;margin:0}
.fo-ai-index-all p.is-error{color:#9f1d1d;font-weight:700}
@media(max-width:640px){.fo-ai-index-all .btn{width:100%}.fo-ai-index-all p{flex-basis:100%}}


/* FestOrbit Smart Search and verified Help Centre — v21.3.1 */
.fo-smart-search-page,.fo-help-page{padding-bottom:36px}.fo-smart-hero{display:flex;align-items:center;justify-content:space-between;gap:24px;margin:24px 0;padding:28px;border-radius:20px;background:#111;color:#fff}.fo-smart-hero h1{color:#fff;margin:.35rem 0}.fo-smart-hero p{max-width:850px;margin:0;line-height:1.6}.fo-smart-hero-actions{flex:0 0 auto}.fo-smart-tabs{display:flex;gap:8px;margin:0 0 18px;padding:6px;background:#f3eee3;border:1px solid #e4dac5;border-radius:14px}.fo-smart-tabs a{flex:1;text-align:center;padding:11px 14px;border-radius:10px;text-decoration:none;color:#222;font-weight:800}.fo-smart-tabs a.active{background:#111;color:#fff}.fo-smart-filter-card{margin-bottom:22px}.fo-smart-filter-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;align-items:end}.fo-smart-filter-grid label{min-width:0}.fo-smart-filter-grid input,.fo-smart-filter-grid select{width:100%}.fo-smart-wide{grid-column:span 2}.fo-smart-check{align-self:center;margin-bottom:9px}.fo-smart-actions{display:flex;gap:9px;align-items:center;justify-content:flex-end;grid-column:span 2}.fo-smart-actions .btn{min-height:44px;display:inline-flex;align-items:center;justify-content:center}.fo-smart-results{margin-top:22px}.fo-smart-result-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.fo-smart-result-card{display:grid;grid-template-columns:112px minmax(0,1fr);gap:16px;align-items:start;min-width:0}.fo-smart-result-media img{display:block;width:112px;height:112px;object-fit:cover;border-radius:12px;background:#eee}.fo-smart-result-body{min-width:0}.fo-smart-result-body h3{margin:.45rem 0}.fo-smart-result-body h3 a{overflow-wrap:anywhere}.fo-help-search{margin-bottom:22px}.fo-help-search-row{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:9px;margin-top:7px}.fo-help-search-row input{min-width:0}.fo-help-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:24px}.fo-help-answer h3{margin:.55rem 0}.fo-help-answer p{white-space:normal;line-height:1.6}.nav-ai-link{color:#b5822f!important;font-weight:800}
@media(max-width:980px){.fo-smart-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.fo-smart-result-grid,.fo-help-grid{grid-template-columns:1fr}.fo-smart-wide,.fo-smart-actions{grid-column:span 2}}
@media(max-width:680px){.fo-smart-hero{align-items:flex-start;flex-direction:column}.fo-smart-hero-actions,.fo-smart-hero-actions .btn{width:100%}.fo-smart-filter-grid{grid-template-columns:1fr}.fo-smart-wide,.fo-smart-actions{grid-column:span 1}.fo-smart-actions{justify-content:stretch;flex-direction:column}.fo-smart-actions .btn{width:100%}.fo-smart-result-card{grid-template-columns:76px minmax(0,1fr);gap:11px}.fo-smart-result-media img{width:76px;height:76px}.fo-help-search-row{grid-template-columns:1fr}.fo-help-search-row .btn{width:100%}.fo-smart-tabs{flex-direction:column}}